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Your data, your rights

Privacy policy.

M2 Training Club Limited ("M2", "we", "us"), 8 Nugent Street, Grafton, Auckland 1023. Email reception@m2club.co.nz.

We follow the New Zealand Privacy Act 2020 when we collect, use and look after your personal information.

What we collect

When you enquire, register for an event, start a trial or join M2, we may collect your name, email, phone number, date of birth, emergency contact and payment details, plus anything you tell us in a form or questionnaire (for example your training goals when you book a free PT session). If you train with us through Fitness Passport, Fitness Passport confirms your membership status with us.

How we use it

We use your information to manage your membership, take payments, run class and recovery bookings, reply to your enquiries, match you with a coach, and send you service updates. If you've agreed to it, we also send you news and offers by email or text. You can opt out at any time.

Website analytics, cookies and advertising

Our website uses a few tools that set cookies or similar technology in your browser:

  • Google Analytics. Helps us understand how people use the site, such as which pages are visited and which buttons are clicked (for example "start your trial" or "join"). This information is about how the site is used and isn't used to identify you personally.
  • Meta Pixel (Facebook and Instagram). Lets us measure how our ads perform and show relevant M2 ads to people who have visited our site. Meta may combine this with information it already holds about you, under Meta's own privacy policy.

You can block or delete cookies in your browser settings, and manage ad preferences in your Facebook and Instagram settings. You can also opt out of Google Analytics with Google's browser add-on.

Who we share it with

We only share information with the services that help us run M2: GymMaster (memberships, billing and member emails), Technogym Mywellness (class timetable and bookings), Google (website analytics, and storing enquiries from some website forms), Web3Forms (delivering website form messages to us), Stripe (online merchandise payments), Meta (advertising) and Fitness Passport (for Passport members). We don't sell your information.

Keeping it safe

We take reasonable steps to keep your information secure and only keep it for as long as we need it. Some of the services above store information overseas, and we choose providers that protect it to a comparable standard.

Your rights

You can ask to see, correct or delete the personal information we hold about you at any time by emailing reception@m2club.co.nz. You can unsubscribe from marketing emails using the link in any email we send, or by replying to let us know.

Changes

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: September 2026

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